Aurena | The Hooded Puffer
Aurena | The Hooded Puffer
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UK Delivery: 7–10 days
- 30 days Return policy
- Trusted by Thousands of Women
30-Day Easy Return Policy
30-Day Easy Return Policy
We want you to be fully satisfied with your purchase. If for any reason it doesn’t meet your expectations, returning it is simple and straightforward.
Eligibility
You have 30 days from the date of delivery to return your item. Products must be in their original condition and packaging, unused and undamaged.
How to Start a Return
Contact our customer support team. We will guide you through the return steps and ensure the process is quick and efficient.
Refunds
Once we receive and inspect your returned item, your refund will be issued to your original payment method. You will be informed as soon as it is processed.
Your satisfaction is our priority, and we are committed to offering a smooth and reliable shopping experience.
Shipping Information
Shipping Information
We are committed to delivering your order as quickly and efficiently as possible. Here is how our shipping process works:
Processing Time
Please allow 1–2 business days for order processing. This timeframe may vary slightly during periods of high demand, but we always work to prepare your order promptly.
Shipping Time
Once dispatched, orders typically arrive within 3–6 business days, depending on your location and the selected shipping method.
Tracking
As soon as your order is shipped, you will receive a tracking number to monitor its progress in real time.
We aim to provide a smooth, reliable, and transparent delivery experience from start to finish.
Aurena | The Hooded...

Size Guide CLOTHING
Product measurements
Size chart content
Size chart content
Size guide text
What our customers are saying.
Excellent
4.8/ 5
based on +1000 reviews
I love it!!!
Add customer reviews and testimonials to highlight the positive experiences they’ve had with your store. Add customer reviews and testimonials to highlight the positive experiences they’ve had with your store. Add customer reviews and testimonials to highlight the positive experiences they’ve had with your store.
Author's name – date
I love it!!!
Add customer reviews and testimonials to highlight the positive experiences they’ve had with your store. Add customer reviews and testimonials to highlight the positive experiences they’ve had with your store. Add customer reviews and testimonials to highlight the positive experiences they’ve had with your store.
Author's name – date
SHOWSTOPPER...
"Wore this to a dinner party and everyone asked where it's from. The fit is unreal and the material feels so soft." "Wore this to a dinner party and everyone asked where it's from. The fit is unreal and the material feels... "Wore this to a dinner party and everyone asked where it's from. The fit is unreal and the material feels so soft."
Emily, 14 hours ago
SO FLATTERING...
"Hugs in all the right places! The ruching makes it super flattering and hides any little imperfections." "Hugs in all the right places! The ruching makes it super flattering and hides any little imperfections." "Hugs in all the right places! The ruching makes it super flattering and hides any little imperfections."
Olivia, 22 hours ago
BETTER THAN EXPECTED
"I was nervous about the quality but it is actually thick and premium. Not see-through at all which is rare these days." "I was nervous about the quality but it is actually thick and premium. Not see-through at all which is rare... "I was nervous about the quality but it is actually thick and premium. Not see-through at all which is rare these days."
Jessica, 1 day ago
PERFECT BIRTHDAY DRESS
"Ordered this last minute for my birthday and it arrived in 5 days. I felt so confident all night. Thank you Aurena!" "Ordered this last minute for my birthday and it arrived in 5 days. I felt so confident all night. Thank... "Ordered this last minute for my birthday and it arrived in 5 days. I felt so confident all night. Thank you Aurena!"
Sophia, 1 day ago
AMAZING QUALITY
"The fabric has a lovely weight to it. It looks much more expensive than it actually is. Definitely a high-end feel." "The fabric has a lovely weight to it. It looks much more expensive than it actually is. Definitely a high-end... "The fabric has a lovely weight to it. It looks much more expensive than it actually is. Definitely a high-end feel."
Chloe, 2 days ago
TOTAL HEAD TURNER
"I've never received so many compliments on a dress. The silhouette is perfect. I'm 5'7 and the length is just right." "I've never received so many compliments on a dress. The silhouette is perfect. I'm 5'7 and the length is just... "I've never received so many compliments on a dress. The silhouette is perfect. I'm 5'7 and the length is just right."
Mia, 2 days ago
LUXE VIBES
"The packaging was so beautiful, it felt like opening a luxury gift. The dress itself is stunning and fits like a glove." "The packaging was so beautiful, it felt like opening a luxury gift. The dress itself is stunning and fits like... "The packaging was so beautiful, it felt like opening a luxury gift. The dress itself is stunning and fits like a glove."
Isabella, 3 days ago
What Makes Our Products Truly Unique?
you asked, we answered
Great News: Free UK Shipping
We now offer free shipping on all UK orders.
No hidden fees, no minimum purchase — just fast and reliable delivery straight to your door.
Enjoy this offer and shop your favourite Aurena pieces with complete peace of mind.
Shipping Information
We are committed to delivering your Aurena order as quickly and efficiently as possible.
Processing Time
Please allow 1–2 business days for your order to be prepared. During peak periods, processing may take slightly longer, but we always prioritise fast fulfilment.
Shipping Time
Once dispatched, your order will typically arrive within 3–6 business days, depending on your location.
Order Tracking
As soon as your order is shipped, you will receive a tracking number to follow its journey in real time.
Our goal is to provide a smooth, transparent, and reliable delivery experience from start to finish.
Finding Your Perfect Fit
Every product page includes a detailed size guide to help you choose the right fit.
If you’re between sizes, we recommend selecting the larger size for added comfort.
Still unsure? Our customer care team is always available to provide personalised sizing advice.
Returns Made Simple
If you need to make a return, just contact our customer support team.
They will guide you through our smooth, hassle-free process so you can exchange your item or request a refund quickly and easily.
Need Assistance?
You can reach us anytime through our contact page. Our team will respond promptly and provide the support you need.
Rated by 1000+ Women Across the UK. Will You Be Next?
4.8
Based on +1000 Reviews
Aurena | The Hooded Puffer
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LAURA A.
MIA J.
Mia Thompson
Leah C.
Elizabeth Scott
LAURA A.
MIA J.
Mia Thompson
Leah C.
Elizabeth Scott
LAURA A.
MIA J.
Mia Thompson
Leah C.
Elizabeth Scott
LAURA A.
MIA J.
Mia Thompson
Leah C.
Elizabeth Scott
